Purchase & License FAQs

If you have any doubts before your purchase or after your purchase, you may find the answers from the faqs.
If you don't know how to register the product with license, or your license is lost, you can also find an answers.
If you can't find a solusion, you can also send to us via
support@kigo-video-converter.com

Of course, yes. The whole KigoSoft products support users free trial version. For example, when you free download Netflix Downloader, the only differences from the full version is that you can only download videos in low quality.

For Kigo Video Converter Ultimate / Pro version, free users can only convert and edit videos 3 minutes. Full version users don't have the limitation.

For Kigo Netflix Downloader, free users can only download Netflix videos with low quality, full version users can download videos with up to 1080p videos.

Please don't worry. It is absolutely secure and your privacy is 100% safe and protected whether you view the websites or downloading products and paying for the license.

For Kigo Video Converter Ultimate / Pro version, free users can only convert and edit videos 3 minutes. Full version users don't have the limitation.

For Kigo Netflix Downloader, free users can only download Netflix videos with low quality, full version users can download videos with up to 1080p videos.

We only charge the price as listed on the website, and the extra part of the price is tax fee.

For the newly released Kigo Netflix Downloader, we support 1 month subscription, 3 months subscription, 1 year subscription and the full life license.

For Kigo Video Converte series, we only support full life license.

Once an order has been validated, our system will automatically send a registration e-mail within 1 hour. However, sometimes the arrival of this registration e-mail can be delayed, due to delays caused by internet or system glitches, email spam settings, email typo, etc., please go ahead to contact us via Support, all queries will be responded to within 48hrs.

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