What information do we collect and how do we use it?
When you place an order on our website, we will require your full name, email address, mailing address, phone number, credit card number, and credit card expiration date. This information is used solely to complete the transaction and enhance our support and services to you.
We will only collect personal information that is relevant and necessary to fulfill our obligations to you. Under no circumstances will KigoSoft sell your personal information.
We use the personal information we collect for the following purposes:
- To provide and improve our services
- To respond to your inquiries and fulfill your requests
- To send you important updates and notifications
- To personalize your experience and deliver relevant content
- To analyze and improve the effectiveness of our website and marketing campaigns
- To comply with legal obligations
In addition to personal information, we may collect non-personal information such as your IP address, browser type, operating system, and referring website. This information is collected automatically through cookies and other tracking technologies to enhance your browsing experience and improve our services.
Non-personal information is used to analyze trends, administer our website, track user movements, and gather demographic information. This data helps us understand user preferences and improve our services. Non-personal information may be aggregated and used for statistical purposes.
Note: When downloading videos from certain streaming platforms, the program may prompt you to log in to your account. However, please rest assured that our program does not gather or store any information related to your account.
How do third-party credit card processors protect customer information?
KigoSoft utilizes secure servers hosted by Stripe and other third-party credit card processors. These servers encrypt all customer personal information, such as name, address, credit card number, and credit card expiration date, before it is transmitted to us. Encryption is employed to prevent any malicious use of your personal information. Your credit card information is only used for online transactions.
Stripe is the leading digital commerce solution trusted by software and online services companies for global business growth. KigoSoft utilizes Stripe to provide you with highly secure and efficient online purchases.
We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are bound by strict confidentiality agreements and are only permitted to use your information for the purposes specified by us.
We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
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