Privacy Policy

Updated Jun 16, 2023
Support Center

KigoSoft (“we,” “us,” or “our”) shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By accessing our website or using our services, you agree to the practices described in this policy.

What information do we collect and how do we use it?

Personal Information

When you place an order on our website, we will require your full name, email address, mailing address, phone number, credit card number, and credit card expiration date. This information is used solely to complete the transaction and enhance our support and services to you.

We will only collect personal information that is relevant and necessary to fulfill our obligations to you. Under no circumstances will KigoSoft sell your personal information.

We use the personal information we collect for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and fulfill your requests
  • To send you important updates and notifications
  • To personalize your experience and deliver relevant content
  • To analyze and improve the effectiveness of our website and marketing campaigns
  • To comply with legal obligations

Non-Personal Information

In addition to personal information, we may collect non-personal information such as your IP address, browser type, operating system, and referring website. This information is collected automatically through cookies and other tracking technologies to enhance your browsing experience and improve our services.

Non-personal information is used to analyze trends, administer our website, track user movements, and gather demographic information. This data helps us understand user preferences and improve our services. Non-personal information may be aggregated and used for statistical purposes.

Note: When downloading videos from certain streaming platforms, the program may prompt you to log in to your account. However, please rest assured that our program does not gather or store any information related to your account.

How do third-party credit card processors protect customer information?

KigoSoft utilizes secure servers hosted by Stripe and other third-party credit card processors. These servers encrypt all customer personal information, such as name, address, credit card number, and credit card expiration date, before it is transmitted to us. Encryption is employed to prevent any malicious use of your personal information. Your credit card information is only used for online transactions.

Stripe

Stripe is the leading digital commerce solution trusted by software and online services companies for global business growth. KigoSoft utilizes Stripe to provide you with highly secure and efficient online purchases.

Information Sharing

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are bound by strict confidentiality agreements and are only permitted to use your information for the purposes specified by us.

We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.

Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may limit your ability to use certain features of our website.

Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy as needed to reflect changes in our practices or legal requirements. When we make any changes to this policy, we will update the "Last Updated" date at the top of the policy. Additionally, we may provide notice of such changes by posting the revised Privacy Policy on our website or by any other means required by applicable law.

By continuing to access or use our website after the updated policy is posted, you acknowledge and accept the changes made to the Privacy Policy. If you do not agree with the updated policy, you must discontinue accessing or using our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

We value your input. If you have any questions, comments, suggestions, or information requests regarding our privacy policy or programs, please feel free to contact us using the email addresses provided below.

email: [email protected]

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