Privacy Policy

Updated Sep 10, 19
Support Center

KigoSoft makes the information and products available to you on this website, subject to the following terms and conditions. By accessing this website you agree to these terms and conditions. Kigo reserves the right to seek all remedies in law and in equity for any violation of these terms and conditions.

Any rights not expressly granted herein are reserved.

There are inherent dangers in the use of any Software available for downloading on the Internet, and Kigo hereby admonishes you to make sure that you completely understand all of the risks before downloading any of the Software (including without limitation, the potential infection of your system by computer viruses and loss of data). You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software.


All logos, splash screens, page headers, images and graphics displayed on this Site are service marks, trademarks, and/or trade dress (collectively, "Marks") of Kigo or its third party licensors. Except as expressly permitted herein, using, copying, transmitting, displaying, modifying or distributing any Marks in any form or by any means without the express written permission of Kigo is prohibited and may violate the copyright, trademark, privacy or other laws.


You agree to defend, indemnify and hold Kigo, its affiliates and their officers, directors, agents and employees harmless from and against any and all claims, losses, damages, liabilities, costs and expenses, including attorneys' fees, arising from or related to your user content, use of the Site, or violation of any of these Terms.


Any comments or materials sent to Kigo, including without limitation feedback, such as questions, comments, suggestions or any related information regarding the Software, this website or any other products, programs or services of Kigo ("Feedback"), shall be deemed to be non-confidential. Kigo shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation and shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.


Any authorized reproductions of any of the information contained herein must include copyright notices, trademarks or other proprietary legends of Kigo, on any copy of the materials made by you. The license for the Software and use of this website is governed by the laws.


Copyright in this website (including without limitation, text, graphics, logos, sounds and software) is owned and licensed by Kigo Video Converter Inc. All materials contained on this site are protected by international copyright law and may not be copied, reproduced, distributed, transmitted, displayed, published adapted, or dealt with in any form or by any means or in any media without the prior written permission of Kigo Video Converter Inc. You may not alter or remove any copyright or other notice from copies of the content.


KigoSoft is a trademark of Kigo Video Converter Inc., and legally protected by law. It may only be used with the prior written permission of Kigo Video Converter Inc. in each specific instance. Use of the Kigo trademark for commercial purposes without the prior written permission of Kigo will constitute trademark infringement and unfair competition in violation of law.

For any questions, please send emails to our support: [email protected] for help. Thank you.

KigoSoft is committed to protecting your privacy. We will only collect your personal information for defined purposes. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. We may share your information only with partners who adhere to KVC's commitment to protecting your privacy. Kigo will not sell your personal information in any manner whatsoever.

What information do we collect? What do we use it for?

When you place an order on our website, your full name, email address, mailing address, phone number, credit card number, and credit card expiration date will be required. The information is used to complete the transaction and help us provide better support and services to you.

Note: Your Netflix account is just be used for logging in Netflix on Kigo Netflix Video Downloader and will not record any personal information.

How do the 3rd party credit card processors protect customer's information?

KigoSoft uses secure server hosted by Comecero and other 3rd party credit card processors that encrypt all the customer's personal information before it is sent to us, including name, address, credit card number, credit card expiration date, etc. Encryption works to prevent any malicious use of your personal information. Your credit card information is only used for online transition.


Comecero is the leading digital commerce solution trusted by software and online services companies to grow their businesses globally. KigoSoft uses Comecero to provide you with very secure and fast online purchase.

Email Support

We want to hear from you. If you have any questions about our privacy policy or programs, we welcome your comments, suggestions and requests for information. Please use the email addresses below to contact us on any question.